Client: Location: Salary: TELESALES EXECUTIVE – North West

Telesales Executive:

An exciting opportunity has arisen in Manchester City Centre for an experienced and capable Telesales Executive. The role will incorporate a large element of customer interaction, providing a varied and interesting working day. The role has become available due to company expansion and development of the existing team.

The Company;

The organisation is a well established and successful provider of security solutions for the IT vertical. It provides a customised solution including services, consultancy and assurance. The company has a very strong presence with the head office being based in the UK which provides a reliable and expanding stream of potential clients.

The Person;

The right candidate will:

• Have at least 2yrs of experience in a corporate, B2B sales environment.
• Have demonstrable experience of selling a complex product in a consultative manner.
• Have an understanding of the buying process
• Know how to overcome standard objection
• Able and willing to work autonomously
• Have aspirations and personal qualities to develop themselves personally
• Have a desire to progress within the business
• Is used to working in a target driven environment

The Role;

Your duties will include;

• Conduct all calls, inbound and outbound, efficiently and professionally ensuring customer satisfaction at all times.

• To provide a consultative sales service whilst developing new business opportunities, in line with department and individual targets and service levels

• Conduct fact finds with clients by means of inbound and outbound calling assessing and advising on potential requirements

• Create proposals suitable to the clients requirements, ensuring the completion of the required paperwork in line with department procedures to confirm the order

• Maintain contact with potential clients to build future pipeline business

• Account Management of existing clients, assessing further requirements and service of sales

• Update CRM with notes and documentation on all calls and sales

• Achievement of KPI’s

• Ensure that knowledge of products, services and procedures is up to date

Expires: 10/06/2011